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DIAL offers pocket-friendly Excess Baggage Delivery Service

New Delhi – Delhi International Airport Limited (DIAL), a GMR Group-led consortium, announced that it has launched a pocket-friendly “Excess Baggage Delivery Service” for passengers travelling through Terminal 3 of Delhi Airport.

Christened “Avaan Excess” baggage delivery services of DIAL, it will allow domestic and international passengers get their excess baggage delivered at their doorsteps at an affordable price at any location within India. For this, all they will have to do is to visit the “Avaan Excess” counter at Terminal 3 of DIAL and book their excess baggage. They would have the option of getting their luggage delivered by air or by road.

DIAL’s partner for th is unique service, Avaan Excess, which is powered by GATI, one of India’s premium logistics companies, will deliver the baggage within 72 hours by air. If a passenger chooses delivery by road then baggage would reach the destination within 4-7 days. The booked baggage would be insured by the concessionaire.

“Delhi Airport has been pioneer in providing world-class experience to the passengers. In these pandemic times, travelling safe, conveniently and stress-free, along with heavy luggage is a real challenge for flyers. Our excess baggage delivery service will not only help travellers in flying stress-free but also save them from standing in baggage check-in and pick up queues at the airports. All they have to do is book their baggage at an affordable price and fly hassle-free,” CEO-DIAL Videh Kumar Jaipuriar said.

The USP of this DIAL service is delivery of excess baggage anywhere across India with option of choosing delivery by air or road at an affordable price.  The service would prove beneficial for customers who may check-in with bulk luggage or need assistance otherwise at the airport, like senior citizens or those shifting from one place to another. 

The GMR Group led, Delhi International Airport Ltd (DIAL) is a consortium; comprising of GMR Group, Airports Authority of India and Fraport. The consortium has a mandate to finance, design, build, operate and maintain the Delhi Airport for 30 years with an option to extend it by another 30 years. It has truly proven to be a shining example of Public Private Partnership (PPP). The Airport has been adjudged as the best airport by size and region (over 40 MPPA in Asia Pacific) by Airports Council International (ACI) in the Airport Service Quality Program for 2019.  DIAL completed the modernization of Delhi’s IGI Airport including the commissioning of Terminal 3 (T3) – India’s largest building post-independence, in a record time of 37 months.

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